AI Use Disclosure

Closed, Curated Legal Corpus

Our AI is trained exclusively on a closed, curated corpus of Australian family law materials, including:

• •The Family Law Act 1975 and its associated regulations
• •Publicly available rules, procedures, and forms from the Federal Circuit and Family Court of Australia
• •A curated library of relevant, publicly available Australian case law and legal precedents
• •State-specific family law provisions across all Australian jurisdictions

Knowledge Cut-Off Date: The information in our legal corpus is current as of October 24, 2025. Our AI may not include legal changes, new precedents, or regulatory updates established after this date.

Retrieval-Augmented Generation (RAG) System

When you ask a question, our AI uses a process called Retrieval-Augmented Generation (RAG):

1. 1.Query Analysis: The AI analyses your question to understand what legal information you're seeking.
2. 2.Retrieval: It searches our closed legal corpus to retrieve the most relevant sections of legislation, case law, and court rules (typically 10-20 relevant sections).
3. 3.Ranking: These sections are ranked by relevance to ensure the most pertinent information is prioritised.
4. 4.Response Generation: The AI generates a response based exclusively on these retrieved legal materials, incorporating citations and references within the natural flow of the answer.

This approach ensures our AI provides information grounded in real Australian law, not speculative or fabricated content.

Potential for Errors and Inaccuracies

AI systems can make mistakes. Our AI may:

• •Provide incorrect or incomplete information
• •Misinterpret your question or the legal context
• •Generate plausible-sounding but factually incorrect responses

Training Data Limitations

Our AI's knowledge is limited to the information in our legal corpus as of October 24, 2025. It may not include the latest legal changes, recent case law, regulatory updates, or amendments to legislation enacted after this date. You must independently verify that information is current before relying on it.

Lack of Human Nuance and Context

AI cannot understand complex human context, emotions, or the full nuance of your situation in the way a qualified solicitor can. Family law matters often involve sensitive issues that require human judgment, empathy, and discretion—qualities that AI systems do not possess.

Hallucination Risk

AI systems can occasionally generate fluent, confident-sounding information that is entirely fabricated or false (known as "hallucinations"). While our RAG system significantly reduces this risk by grounding responses in our verified legal corpus, the possibility of hallucinations cannot be entirely eliminated. This is why independent verification is essential.

Right to Human Review

Under Australia's Privacy Act 2025, you have the right to request human review of AI-generated outputs that may significantly affect your rights or interests.

How to Request Human Review:

1. 1.Submit a support request through your RYTZ account identifying the specific AI output you wish to have reviewed.
2. 2.Our support team will review your request and escalate it to our compliance team as appropriate.
3. 3.A member of our team with specialised compliance training will review the AI output against our verified legal corpus within two (2) business days.
4. 4.You will receive a response confirming whether the information is accurate based on our legal materials or identifying any errors.

Right to Report Errors and Provide Feedback

You can report AI errors or inaccuracies through our feedback portal. This helps us continuously improve the safety, accuracy, and quality of our AI system.

Feedback Process:

• •Click the "Report Error" button on the specific AI response
• •You'll be asked to consent to our compliance team reviewing your prompt and the AI's response
• •Your feedback creates a support ticket for internal review
• •If an error is confirmed, our engineering team will correct the source data with approval from our Head of Compliance
• •You'll be notified when the issue has been resolved

Right to Explanation

You have the right to request an explanation of how our AI generated a specific output. While our AI already references legal sources within its responses, you can request additional information about the retrieval process, the specific sections consulted, and the reasoning behind the response.

How AI Processes Your Inputs

When you interact with our AI:

• •Your prompts and questions are processed to understand your legal information needs
• •The AI retrieves relevant information from our closed legal corpus
• •Your conversation history is stored during your active subscription to provide continuity and personalised summaries
• •This data helps our AI understand your circumstances better so you can pick up where you left off

Zero-Training Policy

We do not use your personal data to train our AI models. Your prompts, questions, and case information are not incorporated into our general AI training data or shared with third-party AI providers for model training. This ensures your privacy is protected and your confidential information remains secure.

Data Retention and the 60-Day Reactivation Window

We retain your data to provide core platform features and to support your legal journey:

Limits to Confidentiality

Important: Information you share with our AI is not protected by lawyer-client privilege. While we implement strong security measures to protect your data, the legal protections that apply to communications with your solicitor do not apply to your interactions with our AI.

How We Notify You of Changes

We will notify you of material changes to this disclosure by:

• •Updating the "Last Updated" date at the top of this page
• •Posting a notification in your RYTZ account dashboard
• •Sending an email notification for significant changes that affect your rights or how the AI operates

Your Responsibility to Review

We recommend that you review this disclosure periodically, especially after receiving notification of updates. Your continued use of RYTZ's AI services after changes to this disclosure constitutes your acceptance of the updated terms.